Policies and Terms
Recommended age groupings are posted. Instructor reserves the right to place youth in the class most suited to their ability not their age. Call if you feel your youth should be in a different age grouping then their biological age. (717-713-5890)
All class and course registration is encouraged to be completed 7 days prior to the program beginning. Classes registered under 7 days will incur an additional $2.50/hr. class.
Payment is required at the time of registration and reservation.
All class and course registration is encouraged to be completed 7 days prior to the program beginning. Classes registered under 7 days will incur an additional $2.50/hr.
We accept cash and checks (made payable to TLC Education, 612 Belvedere St., Carlisle, PA 17013).
All classes and courses will be held at 612 Belvedere St., Carlisle, PA 17013 unless otherwise stated.
Guardian supervision required•
All programs ages 7 and under require a guardian to be present during the the program. Other programs may have these requirements as well. You may have a youth 16 yr old or any other adult offer to be a representative guardian for your youth. For soccer, outdoor day camps and field day a parent or representative guardian of at least 16 yrs. old must be present if youth is less than 16 yrs. old.
No News is Good News! Once you have registered for a program, you will not hear from our office unless: • There is a change in the time or day. • The program has to be cancelled or changes location or you need to be provided with instructions or assignments. So, mark your calendar and plan to attend!
Program Cancellations •
A minimum of 2-4 hours prior to the start of the program you will receive notifications, changes in location, or cancellations. This might occur if there is questionable weather or other emergency changes. You will receive a text or e-mail notification if you’ve provided us with your mobile phone number and e-mail address.
• We reserve the right to cancel any program due to insufficient registration, hazardous weather (varies pending program), instructor illness, or closing of location. You may also log onto the TLC Education web-site calendar or Call (717) 713-5890 if weather is questionable or emergency situations arise.
• A 24 hour or greater notice will be used for any non-emergency location changes, cancellations or changes for all other reasons. You may also log onto the TLC Education web-site calendar or Call (717) 713-5890 if weather is questionable or emergency situations arise.
• A program voucher will be issued to you to use for the rescheduled make-up program or towards another program of lesser or equal value.
Program Refund Policy •
No refunds for cancellations under 24 hr. For single session classes you will receive a voucher for future classes of equal or lesser value if the cancellation is made more than 24 hours in advance of the start of the program. • We will gladly issue a refund for any multi-session programs for any reason as long as you contact us five days prior to the second class. No refunds after the second class. A $10.00 administrative fee will be deducted from ALL multi-day program refunds (except for insufficient registration cancellations which will incur a $35 fee + any additional bank fees incurred by TLC Education).